Keywords: Planning; Prioritization; Productivity; Focus; Resilience
Objectives:
This training module aims to equip aspiring freelancers with the knowledge, skills, and mindset required to manage their time effectively and achieve their goals. Participants will learn the principles of planning and prioritization, enabling them to organize tasks and schedules with clarity and purpose. The module introduces proven productivity techniques, such as time blocking and the Pomodoro Technique, to enhance focus and efficiency.
Learning outcomes
At the end of this module learners will be able to:
Familiarise with the very essentials of time management
• Recognize essential strategies like planning, prioritization, and effective scheduling.
Apply productivity techniques in a very effective way
• Use proven methods such as time blocking and deep work, to maximize focus.
Identify and mitigate time wasters
• Spot distractions and inefficiencies and implement strategies to reduce their impact.
Keywords: Project Lifecycle; Resource allocation; Timelines; Risk Management; Critical Thinking
Objectives:
This training module is designed to equip aspiring freelancers with a foundational understanding of project management, emphasizing the essential skills needed to manage successful projects. Participants will gain a solid understanding of the key phases of the project lifecycle, from initiation through to closing, helping them navigate each stage with confidence. The course will also introduce fundamental project management tools and techniques, focusing on how to effectively manage timelines, allocate resources, and track the progress of a project.
Learning outcomes
At the end of this module learners will be able to:
Understanding of project lifecycle phases
Manage the fundamentals of project management
Pay strategic attention to details
…and develop a proactive mindset, critical thinking and solution-making mentality
Keywords: Personal Branding, Authenticity, Storytelling, Networking, Online Presence
Objectives:
Learning outcomes
Keywords: Digital Presence, Content Strategy, SEO, Social Media Management, AI Optimization
Objectives:
Learning outcomes
Keywords: Negotiation, conflict resolution, clear communication, client needs, customer-focused mindset, building customer relationships
Objectives:
The objective of this module is to equip freelancers with the foundational skills needed to manage clients effectively. By the end of this module, participants will be able to apply principles of clear and professional communication, negotiate terms and conditions, and resolve disputes with confidence. Additionally, they will develop a customer-focused mindset, fostering empathy and long-term client relationships.
Learning outcomes
Knowledge: Principles of effective communication, techniques of negotiation and conflict resolution
Skills: Ability to communicate clearly and professionally, negotiate terms and agreements, understanding client needs and expectations
Mindset: Patience and understanding, persuasiveness, customer-focused mindset
Values: Empathy: Fostering the ability to understand and share the feelings of clients to build stronger, more cooperative relationships.
Keywords: Customer service, service quality, customer loyalty, customer retention, client satisfaction, offers
Objectives:
The objective of this module is to provide freelancers with the essential skills and strategies for delivering excellent customer service and maintaining long-term client relationships. By the end of this course, participants will know how to meet client expectations, handle service challenges, and strengthen client loyalty and retention through value-added service delivery.
Learning outcomes
Knowledge: Principles of customer service and client satisfaction
Skills: Addressing client expectations and provision of value-adding offers
Mindset: Commitment to client satisfaction, professionalism and reliability
Values: Reliability: Highlighting the importance of building long-term, trustworthy relationships with clients.
Keywords: Business Plan, Objectives, Strategic Planning, Resource Allocation, Long-term Vision, Freelancing, Entrepreneurship
Objectives:
This training aims to equip freelancers with the foundational skills to develop a solid business plan. By the end of the training, participants will:
Learning outcomes
Upon completion, participants will be able to:
Keywords: Financial forecasting, budgeting, cash flow management, profitability, financial sustainability
Objectives:
This training aims to provide freelancers with the knowledge and tools to effectively forecast their finances, create budgets, and manage their cash flow for long-term profitability and financial sustainability. It covers basic financial principles, techniques for budgeting and forecasting, and strategies for maintaining financial discipline.
Learning outcomes
By the end of this course, freelancers will be able to:
Keywords: Intrapreneurship, self-management, taking initiative, goal setting, milestones, actionable steps, project and progress management tools, and managing
Objectives:
The following course supports the development of self-reliance and the ability to confidently work autonomously. The course aims to provide knowledge and tools (best practices) that support self-management, taking the initiative, setting goals, and splitting them into manageable tasks, which in the long run support becoming a freelancer or intrapreneur within an existing company.
Learning outcomes
After completing the course, the learner:
Keywords:
Objectives:
After completing this course the learner can:
- Explain the concept of stress, its physiological and psychological impacts on health, and the importance of maintaining work-life balance. (Cognitive - Understanding)
- Identify personal and external stressors, evaluate their impact on daily life, and differentiate between effective and ineffective stress management techniques. (Cognitive - Analyzing)
- Demonstrate the ability to implement self-care practices, set appropriate boundaries, and allocate time for relaxation activities to manage stress effectively.
Learning outcomes
After completing the course, the learner:
● understanding of stress and its impact on health.
● can identify stressors.
● knows self-care practices.
● knows techniques for stress management and the importance of work-life balance.
● has created a commitment to personal well-being.